Expert Heat Pump Repairs in West Auckland

When your heat pump stops working, you need a fast, reliable fix. Our expert team services West Auckland homes and businesses – getting your heating and cooling back up and running quickly.

4.8 133 reviews

Fast, Reliable Heat Pump Repairs Across West Auckland

Heat pumps work hard year-round to keep West Auckland homes warm in winter and cool in summer. Over time, parts wear, filters clog, and faults develop – and when they do, it’s important to act quickly before a minor issue becomes a costly replacement.

A heat pump that’s running but not performing properly can quietly drain your wallet. Reduced efficiency means higher power bills, and unresolved faults often lead to compressor failure – one of the most expensive repairs of all.

At Albany Heat Pumps, our experienced technicians diagnose and repair all major brands and models. We service all suburbs across West Auckland including Henderson, Westgate, Titirangi, New Lynn, Glen Eden, Massey, Te Atatu, and Hobsonville.

Our Repair Process

Diagnosis

We carry out a full assessment of your heat pump - indoor unit, outdoor unit, refrigerant levels, electrical components and controls - to pinpoint exactly what's wrong.

Clear Quote Upfront

Before any work begins, we provide a clear, no-obligation quote so there are no surprises. We'll explain what's needed and why.

Expert Repair

Our qualified technicians carry out the repair using quality parts. We work efficiently to minimise disruption and get your system running properly again.

Test and Sign-off

Once repaired, we test the unit fully to confirm it's operating at peak performance, and walk you through any maintenance tips to avoid the issue recurring.

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   Angelo Francisco 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Great service from the team at Albany Heat Pumps. Enquired online about installing two heat pumps and had someone onsite within a couple of days to run through the options. The install was booked in quickly and the whole process was easy. Friendly, professional team who did a great job and left everything neat and tidy. Price was very competitive too.
  
 
 
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   Herman Roodt 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Excellent personalised service. Great product with very competitive pricing. Nice and easy to deal with. Try them, you won’t regret it.
  
 
 
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   C F 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Team has done a couple of tasks for us now. We like their team as they're easy to deal with, do a great job and are very careful working around our house. Thanks heaps
  
 
 
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   Brett & Michelle Haddock 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Great experience from first contact through to install. Full transparency, great advice,great product and great team,
  
 
 
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   Pierre David 
 
 
 
 Trustindex verifies that the original source of the review is Google.  fantastic professional service
  
 
 
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   Karen Wilkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google.  Another happy repeat customer here.  I highly recommend Albany Heat Pumps if you need a heat pump installed, from my first call to the installation was only a few weeks, the team were excellent -efficient, polite, helpful and careful with our home.  They installed a lovely quiet Mitsubishi heat pump in our bedroom and it has already made such a difference - thanks team
  
 
 
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   Karen Potter 
 
 
 
 Trustindex verifies that the original source of the review is Google.  I highly recommend Albany Heat Pumps, the service they deliver is Fantastic!!! We got sound advice regarding best heat pump options for the space. The install team arrived on time and it felt like in no time they were finished and the  heat pump was installed.
  
 
 
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   Paul Thomas 
 
 
 
 Trustindex verifies that the original source of the review is Google.  FANTASTIC experience in every way!! I highly recommend! Excellent advice, price, service and workmanship. Mitsubishi LN35 Hypercore in the master wing.
  
 
 
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   Richard Grande 
 
 
 
 Trustindex verifies that the original source of the review is Google.  After a shocking experience with Wilson Plumbing on the North Shore, these guys were a breath of fresh air. True professionals, not thieves galavanting in a knight's clothing. Excellent work, done to schedule, and an excellent price. No surprises here. If you need a heat pump and you're on the NS, don't hesitate.
  
 
 
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   Chris Sanders 
 
 
 
 Trustindex verifies that the original source of the review is Google.  We had 3 heat pumps installed to replace our gas heaters and they are amazing. Definitely life changing having these installed, and most importantly, it's warm and dry! Looking forward to using them in summer to cool things down as our house gets to over 40 degrees upstairs. The team were quick, efficient and communicated really well.
  
 
 
  
 
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Customer Satisfaction

At Albany Heat Pumps, we pride ourselves on our commitment to customer satisfaction.

Our goal is to exceed your expectations by providing exceptional service and delivering outstanding results.

Whether you require heat pump installation or heat pump servicing in Auckland, our dedicated team is here to assist you every step of the way.

We understand that your time is valuable, so we offer prompt appointments and efficient service, ensuring minimal disruption to your daily routine.

Electrical Work

We offer a full range of electrical services in addition to our heat pump expertise. Our skilled electricians can handle a wide range of services, from installing simple power points to complex commercial refrigeration systems.

With Albany Heat Pumps, you can benefit from a comprehensive range of services. We’ll make sure all your heating, cooling, ventilation, and electrical needs are met safely and efficiently.

West Auckland's Trusted Heat Pump Specialists

Albany Heat Pumps has been serving Auckland homeowners for years, with a reputation built on honest advice, quality workmanship and fast turnaround times.

Whether you need a quick fix or are unsure whether to repair or replace, we’ll give you a straight answer and let you decide. No pressure, no upselling – just expert advice from a team that genuinely cares about your comfort.