“I just thought I’d follow up with you regarding the installation. I was very impressed that after the 4 day weekend the installers where here not just on time but EARLY! We have used the heat pump a couple of time now ( I think we got it just in the nick of time), works great for the space its in. Great service! Thanks again.”
“I would like to commend your installation staff for the very fine job that they did when they fitted the heat pump at our above address on the 8th of August. The workmanship was neat and efficiently carried out and the unit is working to our satisfaction. Many thanks a job well done”.
-Bill and Joy
“I have just had a heat pump installed and would like to heartily recommend your company to any prospective clients. From start to finish the job was a pleasure thanks to such a professional, hard-working and courteous team. You’ll be pleased to know we are already enjoying the benefits of its cooling system and can now look forward to a warm and cosy winter.”
“We recently encountered quite a serious problem with the pipework for our heat pump, which was the result of shoddy workmanship from a trader no longer in business.The team from Albany heat pumps turned up on the day as promised and were more than happy to work in with me, to the extent of having to cut a hole in a wall to identify the fault.
The unit was repaired in a timely manner, and it was evident, these guys knew what they were doing. I believe they saved me a lot of grief and money as well.Since that time, the unit inside the house developed a clicking sound. This was audio recorded, sent to the team, and subsequently diagnosed and repaired under warranty. I would highly recommend Albany Heat Pumps to anyone who wants a competitively priced product or service, which in our view, will be carried out with professionalism and respect”